dd1111 Privacy Policy

dd1111 ("we", "us", or "the platform") operates a trusted online gaming service for users in Bangladesh. This privacy policy explains what information we collect when you visit the dd1111.cam website or use our services, why we collect it, and how we keep it secure.

By using our website, you agree to the terms of this privacy policy. If you do not agree with any term, please stop using our services. This policy works alongside our Terms and Conditions.

This privacy policy applies to:

• All pages and sections of the dd1111.cam website
• Information collected during the registration and login process
• Information related to gameplay, betting, and transactions
• Information provided through customer service communications
• Financial transaction information via bKash, Nagad, Rocket, or bank transfer
• Information discussed in live chat support

During account registration and identity verification, we collect the following information:

• Full name and date of birth (for age verification — only persons aged 21 or older may register)
• Email address
• Mobile phone number
• Residential address
• National ID card or passport details (required for identity verification)

To process deposits and withdrawals, we store the following financial information:

• bKash, Nagad, Rocket account numbers
• Bank account details (for bank transfers)
• Transaction history and amounts
• Dates and times of deposits and withdrawals

Important: We do not store full payment card numbers. All financial transactions are secured with SSL encryption.

When you visit dd1111, our system automatically collects the following technical information:

• IP address and geographic location (at country/region level)
• Browser type and version
• Operating system and device information
• Time spent on the website and pages visited
• Referrer URL
• Cookie and session information
• Gameplay data and betting history

dd1111 uses your information for the following purposes:

• Creating, managing, and verifying accounts
• Providing gaming services and betting features
• Processing financial transactions (deposits and withdrawals)
• Managing welcome bonuses and promotional offers
• Managing VIP membership and cashback rewards
• Providing 24/7 customer support
• Platform security and fraud prevention

We may process your information for the following legal purposes:

• Age verification — only persons aged 21 or older may use our services
• Anti-Money Laundering (AML) verification
• Compliance with responsible gaming guidelines
• Responding to legitimate requests from authorities
• Resolution of legal disputes

We analyse your information to improve dd1111's service quality. This includes developing the game lobby, refining the betting experience, and resolving technical issues. Our goal is to make your gaming experience smoother and more enjoyable.

The dd1111 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that improve your browsing experience.

We use the following types of cookies:

• Essential Cookies: To maintain login sessions and ensure security — without these, the website cannot function properly.
• Functional Cookies: To remember your preferences, language, and settings.
• Analytical Cookies: To understand website statistics and improve services.
• Performance Cookies: To monitor page loading speed and technical performance.

You can manage cookies by changing your browser settings. However, disabling certain cookies may limit the website's functionality.

dd1111 does not sell or rent your personal information. However, we may share information in the following limited circumstances:

• Payment Processors: With payment service providers including bKash, Nagad, and Rocket to process transactions — only the necessary information is shared.
• Game Providers: Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and other game developers are technically connected to our platform to run their games.
• Technology Service Providers: Website hosting, security, and analytics service providers who are bound by a confidentiality agreement with us.
• Legal Authorities: In response to a valid legal order or investigation, where disclosure is legally required.

In some cases, your information may be processed on servers outside Bangladesh. When this occurs, we ensure that the relevant parties follow appropriate data protection standards and that your information remains secure.

dd1111 takes the following technical measures to protect your information:

• SSL/TLS encryption — all data exchanged between the website and servers is encrypted
• Secure database storage — sensitive information is stored in encrypted form
• Firewall and intrusion detection systems
• Regular security audits and vulnerability testing
• Two-Factor Authentication support
• Access control — only authorised staff can access the information they need

We retain your personal information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for the period necessary for legal obligations, dispute resolution, and fraud prevention.

Records of financial transactions are kept for the period required by applicable legal requirements.

As a registered member of the dd1111 platform, you have the following rights:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of any inaccuracies in your information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Right to Restrict Processing: The right to request that processing of your information be restricted for specific reasons.
• Right to Object: The right to object to your information being used for a specific purpose.
• Right to Data Portability: The right to receive your information in a structured, commonly used, and machine-readable format.

To exercise any of your data rights or to find out about the information we hold, please contact us. We will process your request within a reasonable time. In some cases, identity verification may be required.

Please note that due to legal obligations, we may be required to retain certain information even if you request its deletion.

dd1111 analyses gaming behaviour information, such as gameplay frequency and betting patterns, for the purpose of ensuring responsible gaming. This information is used to protect you — it is not shared with any third party for marketing purposes.

To learn more about our responsible gaming policy, please read the Responsible Gaming page.

dd1111 strictly prohibits anyone under the age of 21 from using the platform. Age verification at registration is a mandatory process. If we determine that a minor is using our services, we will immediately close that account and delete the associated information.

dd1111 may update this privacy policy from time to time. If changes are made, we will:

• Update the "Last Updated" date at the top of this page.
• Notify you by email or via live chat for significant changes.
• Give you the opportunity to review the policy before it takes effect.

Continued use of dd1111 after any changes will be taken as your acceptance of the new policy.

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:

Please also read our other policy documents to fully understand dd1111's complete policies:

• Terms & Conditions — General terms for using the service
• Responsible Gaming — Healthy gaming habits and setting limits
• About Us — Introduction to the dd1111 platform
• FAQ — Answers to common questions